Articles

 How do I get help?

Billing Support 08:00-20:00 Mon-Sat -  What App & Voice Calls +SMS +27 73 367 4787...

 I have disabled my domain Auto Renew, yet I am still receiving the domain's renewal notices?

USL is an ICANN Accredited Registrar and follow their strict protocol regarding domains and are...

 I'm Paying Late due to unforeseen circumstances, what are your Penalties and Grace Periods?

Domains: (Strict) - Domain Invoices should strictly be paid on or before the due date, as...

 My FREE Service you gave me was also suspended with my paid service, Why?

Unfortunately, if you neglect to pay certain services connected to the FREE product the FREE...

 My Payment hasn't been allocated, what should I do?

Our Billing Department and various automatic systems constantly check for deposits made into our...

 Old or Canceled/Terminated Services

The Old/Canceled/Terminated Services should dissipear after one year. If you want them deleted,...

 Resend my account information

You will notice you can now re-send that "Welcome Email Message" containing all your account info...

 Suspended Information

If your account is suspended it will still receive emails in the background so you will not miss...

 Voice Support

Voice Calls can be booked with us, but we recommend and are best at Live support on the Web-Page...

 What forms of payment do you accept?

You can make payments using any one of the following available options: Bank Transfer (EFT)...

 What is your Cancellation Period?

Domains need 30 days notice to cancel or move. Private Dedicated Servers will need at least...

 Where can I view my Account Balance, Invoices and Statements?

- Login to your account - Dashboard Overview will display Here you can view all credit balances...

 Why are you charging me extra for Banking Fees?

Please note that should you make a payment via the following methods: 1. Cheque Deposit 2. ATM...