Categories

Payments & Other Billing FAQ 9

All Info Regarding Billing & Accounts with USL

Articles

 Basic intro to client area

Basic Intro Video for Billing (WHMCS)

 Creating and Managing Support Tickets in your Client Area

This tutorial will teach how to create and manage support tickets in the client area and via...

 Forgot my Billing password

Forgot Billing Password Please use the password reset function found here

 How do I login to cPanel with my Billing login?

1. From your Home sceen after you have loged in to billing, look at the top buttons and see:...

 How to change your Billing E-Mail & Personal Info

You will notice "Account Details" on the pulldown menu under your name has a few interesting...

 How to change your Billing password

You Will notice the pulldown menu under your name has a few interesting options. This guide will...

 How to Identify yourself to USL Staff

Firstly log into your billing account at this link: https://usl.website/clientarea.php Look on...

 How To Unblock my IP or a friends IP

We have an automatic built-in IP unblocker in the billing system: All you need to do is log into...

 I am entering the correct PASSWORD, but still get invalid password error?

You are entering the correct password now, but you still getting an error of invalid password......

 I Signed up but did not get a welcome email

Check your spam folder. If you still do not have it, please contact support for further...

 Pay By PayPal and get a discount if you are from South Africa

South Africans are very surprised when paying USL with PayPal as they get a discount for using...

 Resend my account information

You will notice you can now re-send that "Welcome Email Message" containing all your account info...

 What is a Good Password?

 What to do if you are blocked anywhere on the system

Firstly, you must avoid getting blocked from our systems by not logging in more than 3 times with...